About us

We are a team of number crunchers that enjoy making use of clever software. We are enthusiastic and passionate about accounts. Although at this stage, you may be thinking, “how exciting can accounts be?”; but for us we thrive on being a little nerdy. Don’t get us wrong, we know how to have fun too.

Our values

1. Client-Centered Excellence

We prioritize understanding our clients’ needs to provide tailored financial solutions that empower their success.

2. Partnership and Collaboration

We form meaningful partnerships with our clients and among our team, recognizing that collaboration is the foundation of achievement.

3. Integrity and Trust

We maintain the highest standards of professionalism, ensuring transparency and trustworthiness in everything we do.

4. Innovation and Growth

We embrace continuous learning and evolving technology to deliver efficient, modern accounting services.

5. Community and Connection

Rooted in Lyttelton, we value our local community and strive to support its growth while fostering a sense of connection within our workplace.

6. Attention to Detail

Accuracy is our hallmark—we handle every detail with care, ensuring our clients’ financial confidence.

7. Empowering Through Education

We educate and guide our clients to better understand their finances, helping them make informed decisions.

8. Work-Life Balance

We believe happy, well-rounded team members provide the best service, and we foster an environment that supports balance and well-being.

Meet the team

Penny Mercer

Meet Penny an accounting expert who’s redefining what it means to be a numbers aficionado. With a natural talent for accounting and a dedication to excellence, Penny provides insightful advisory services that help businesses maintain precise and accurate financial records.

But Penny isn’t stopping there. With aspirations of becoming a forensic accountant, she’s on a quest to dive deep into the details, untangling financial complexities and ensuring every number is a true and fair representation of your financial position. Her keen eye for discrepancies and analytical skills makes her the go-to person for those who need more than just routine annual reports produced.

Whether you need expert advice on taxation, financial reporting, or dream of uncovering hidden insights into your business, Penny is your trusted advisor. Combining self-taught competency with a future-focused vision, she’s here to ensure your accounting is not just accurate but also thoroughly insightful.

Heather Lister

Introducing Heather, a fresh face in the accounting world with a bright future ahead. As a junior accountant, Heather is diving into the industry with enthusiasm and a keen eye for detail, eager to build a solid foundation in accounting practices.

Currently pursuing an accounting degree, Heather is dedicated to mastering the skills needed to excel in the field. Her ambition doesn’t stop there— she’s set on becoming a chartered accountant, aiming to bring expert-level proficiency and strategic insight to their future role.

With a passion for numbers and a drive to learn, Heather is committed to delivering reliable and accurate accounting support while laying the groundwork for a successful career. Whether you need assistance with day-to-day accounting tasks or expect reliable financial reports, Heather is ready to contribute and grow in the dynamic world of accounting.

Ella Dench

Ella, is the newest Junior Bookkeeper to join the Lyttelsoft team!

Ella comes to us with a strong background in investment banking, bringing valuable financial expertise and a meticulous approach to managing your books. A quiet and considerate young professional, Ella combines her attention to detail with a dedication to ensuring our clients’ needs are met with care and precision.

Whether it’s organizing accounts, streamlining processes, or providing tailored bookkeeping support, Ella is here to help your business thrive.